Frequently Asked Questions
Everything you need to know about your NAVALLI shopping experience.
How long does shipping take?
We offer standard and expedited shipping. Standard delivery typically takes 3-5 business days, while expedited shipping arrives within 1-2 business days depending on your location.
What is your return policy?
NAVALLI accepts returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our garments are tailored for a modern, true-to-size fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my NAVALLI garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, we advise cold machine washes and air drying for most of our cotton and synthetic blends.